FAQs

Our jerseys are of a similar quality to jerseys sold 3 times more expensive elsewhere. All our jerseys are made in China.

Delivery time to Europe: 7 to 9 working days (Can go up to 14 working days in the current situation)

Yes, 2 days after your order you will automatically receive a tracking number. The latter can be inserted on our package tracking page in the “track my order” section.

Yes, a 14-day money-back guarantee is offered for all orders onultimatefoot.com

We deliver to your home in mainland France, Belgium, Luxembourg, Switzerland, Italy and Canada.

We are working to make Ultimefoot available in as many countries as possible. If we don't yet deliver to your home, let us know by sending an email toultimatefoots@gmail.com.

We are really sorry ! Sometimes the tracking number takes a little time to update. If the situation does not change or if your package is lost, contact us atultefoots@gmail.com and we will help you as quickly as possible.

Would you like to return a product to us? This is possible, as long as it is intact, unopened and in its original packaging.

For any returns, please send us an email toultimatefoots@gmail.com specifying your order number, the product(s) returned, the reason(s) for the return . We will then send you a return label and will reimburse the product(s) concerned once received.

The exchange or refund of your items is possible within 14 days from the date of receipt of the order.

If there is an error in your order, contact our team at ultimatefoots@gmail.com we will find a solution quickly.